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Lost or Stolen Debit Card

If your Debit/ATM card is lost or stolen, the following steps should be taken:

  1. Report the lost or stolen card to Bank of Luxemburg as soon as possible.
  2. Check your recent account history for any unauthorized transactions.
  3. Inform the bank of any unauthorized transactions.
  4. Re-order a new Debit/ATM card.
  5. Inform payees of your new debit card number and expiration date if you have established recurring payments.

If your debit card is lost or stolen, please contact us immediately. 
During our normal business hours: 
Outside of our normal business hours call: