As our lobbies open, we encourage everyone to keep safety in mind. Thank you for your continued patience and understanding while we’ve operated with limited lobby access since COVID-19 became a concern in March. As we shift slowly back to a new normal, we remain committed to the safety and well-being of both customers and employees. With that in mind, we have implemented the following precautions and procedures at all of our branches:
Social Distancing
We installed floor markers six feet apart to guide bank customers on how to appropriately distance while waiting in line.
Plexiglass Shields
We installed clear, plastic shields at teller windows, teller pods and designated offices at each branch.
Face Masks
Customers who choose to wear face masks may be asked to lower it briefly to aid in customer identification.
Disinfecting
Our staff will continue to thoroughly sanitize high-touch surfaces such as door handles, counter-tops, pens, etc.
Remote Banking Options
You can manage accounts, transfer funds, pay bills, make deposits and more with mobile and online banking services.
In addition to our branch lobbies, you are encouraged to continue personal and business banking via our mobile app, online banking, drive-up, ATM and night depository.
If you have questions or need our assistance, please call our Customer Care Center at 920-845-2345. Bank of Luxemburg is still committed to providing high-quality service while making safety a top priority. We continue to follow best practices and urge you all to do the same. Thank you for choosing Bank of Luxemburg!
