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Digital Banking Enhancements

Mobile App/Mobile Check Depositmobile app

 
  • Mobile banking access has resumed.
    • Apple Users: The Bank of Luxemburg app will update automatically on March 16 if auto-updates are enabled on your phone. If not, update the app manually in the App Store.
    • Android Users: On March 16, delete the existing Bank of Luxemburg app. Download the new version from the Google Play Store

Digital Alerts

  • Email alerts you previously established will remain active.
  • Text alerts will need to be reestablished. 
  • Transfers made through 7:00 pm will be credited/posted to your Bank of Luxemburg account the same day.
  • Transfers made after 7:00 pm will be credited to your Bank of Luxemburg account the next business day. 
  • Transfers previously established between your Bank of Luxemburg accounts will continue without interruption.
  • Transfers previously established between a Bank of Luxemburg account and an external account will need to be reestablished in our enhanced Digital Banking system. 
  • Want to set up alerts? 
    • Alerts allow you to set up low balance alerts, payment due alerts, transfer completed alerts, and much more.
    • Choose how you’d like to receive alerts, via email or text.

People Pay (P2P)

  • A new digital person-to-person (P2P) payment solution will be available in mid- to late-April.

Credit Monitoring

  • The credit monitoring service you currently use in your mobile app will not transfer to our new digital banking system. However, with the new system, you’ll be able to enroll in a new credit monitoring service that helps you track and protect your credit information.
  • This service will be available through both online banking and the mobile app.